ALRASYID, W.; A, G. P. R.; DERMAWAN, B. A.; RASENDA, R. Dynamic Modeling of Service Quality Improvement through Feedback-Based Governance . International Journal of Enterprise Modelling, [S. l.], v. 20, n. 1, p. 1–8, 2026. DOI: 10.35335/int.jo.emod.v20i1.144. Disponível em: https://ieia.ristek.or.id/index.php/ieia/article/view/144. Acesso em: 5 mar. 2026.